就我所知 FB 蠻早就有許多這樣的行為發生，也因為這樣在平台上做了很多改變，最明顯的是對一則訊息感覺你不喜歡訊息時，你可以點擊你不喜歡這個訊息，他會問你的原因，是廣告、侵擾到你個人權益等。 FB 有很多措施跟功能上的改變是回應這點。請 Mia 回應一下。
Mia Garlick（FB 亞太地區公共政策總監）：
Pardon me that I speak English... My colleague Leonard will translate.
First of all, I’d like to congratulate you on hosting this forum. At FB we are all very committed to the safety of service. Not only just as people we’d like to work on great product. Also we know that if we do not take safety seriously, they will stop using our service.
We value forums like this, so we can understand what’s happening here in Taiwan and in Asia, we need to understand local circumstances so we can take account of them and fulfill our mission.
So there’s two things that we think is successful. One: How the government and industry and community work together. What we have been saying around the world, as well as with NCC here, is that industry and government share the common desire, working together is the best way to protect the safety.
Specifically, the approach we take is that we have policy that says "don’t use our service to bully and harass". Then we have tools to delete hurtful messages; if you see offensive comments; you can block people that harass you; we will also remove offensive posts. We have a team that works 24/7 in all languages to get offensive content as fast as we can.
Lastly, we know that having policies and tools are not effective if they don’t know that they exist, so we take a lot of awareness activities to promote such tools; so we have a family safety center; we have a F safe page that has 1.1 million fans; we’ll launch next week with Taiwan to have our bully prevention hub; this is for young people, parents, educating them on how to stay safe; we will promote that with FB safety page for all people in Taiwan, so look for these in your FB feed.